Background Checks - 5 Lessons Learned The Hard Way

Confused by all of the "Instant Background Check"Unfortunately, anyone who tracks people for a living
hype? Maybe you're frustrated because you triedwill tell you that this seemingly outrageous example is
"free" or low-cost access to public records but thevery close to the norm. In fact, where I have seen
information you received wasn't worth much either.this most is when one or more people in a family are
If this describes you, then this article should help.involved in criminal activity and the confusion is
No, I don't represent a public records informationintentional. For example, neither James Browne Sr. nor
company. I am, however, an investigator who hasJr. has a record, but, Robert Browne and a James
used many of the top public records services toBrown (no "e") both have felony records. Criminals
physically track down hundreds of people for civil andalso use other intentional misrepresentations that look
criminal court matters. I have also wasted manylike typing errors such as using a 1 instead of a 7 in
dollars and hours on the road being led to wrong ortheir social security number.
outdated addresses. What follows are the basics ofNot All Phone Books Are Created Equal
discussions I found myself having everyday with my"Find Anyone's Phone Number and Address- Millions
clients and others who have found themselves in theAvailable" is the ad which I may or may not admit I
same situation.responded to on several occasions. At the time I
You Already Know An Internet Search Engine Has Itsnever thought to ask - which phone numbers?
Limits a. Historical - Every number in every phone
If you are reading this, I will assume you are at leastbook in the US for the past 10 years.b. Current -
vaguely familiar with internet search engines. WhenEvery current phone number as reported by every
you enter search words like "background check", thephone company in the US as of this morning and
search engine combs through millions of pieces ofupdated hourly.c. Relational - Every phone number
data to try to bring back the most relevant sites. Inpeople put down on utility bills and credit reports.
most instances you get what you need. Yet, youThe answer is critical because all of them are needed.
may still get results where the "background check"In most cases, people never ask. When you do ask -
site is a place where you choose the actualI can tell you that the reps at the company providing
background color on the checks you get from thethe data won't know the answer for sure or will
bank and not a site where you can get personalmake one up.
information.Take, for example, the recent trend in promoting
In the same way, background check databases sift"cell phone directories". A reasonable person could
through millions of pieces of information. Some ofbelieve that such a database would be the current
that information may have a name and addressrecords as reported by each cell phone company. In
(utility bill) or maybe a name and date of birth (somethe instance I know about - you would be wrong. As
court records). Most records do not have enoughconfirmed by one of their company reps on a TV
information to definitively connect it to other piecesnews show - the records they have come from
of information. In order to tie those data together,self-reported cell phone numbers that people used as
the database uses a process similar to your internetreferences on other records. How long ago the
search engine with, in many cases, similar results.number was reported and whether or not the
You probably would not consider believing every factnumber is active is unknown by them.
in every article on the first page of internet searchThe 5 Hard Lessons Learned On Background Checks
results. Instead, you would probably try to see which1. Use an Investigator
articles really apply to your search and thenFrom the examples above, you can see why I laugh
determine which facts in which articles you canwhen anyone tells me about an "instant" computer
actually verify, believe and use. You have to use thebackground check. Good background checks take
same approach of human intervention, quality control,interaction between the requestor and investigator.
and filtering when analyzing data from personalThe results naturally raise more questions than they
records databases in order to have any substantialanswer.
success.2. Expertise is Invaluable
I Thought I Was Unique - I'm Not!In order to get the right answer, you have to know
Like most people, I have never met anyone with mywhat to ask. One common mistake is when someone
same first and last name. However, it shocked me tois checking for past spousal or child violence by
know that in the state of Texas there are 167 ofresearching criminal records. If the person was
"me". That means when I visit Texas, there isactually convicted of beating or molesting there
another "me" within 40 miles of wherever I am.should be a criminal record. However, in many states
In my defense I then convinced myself that theyprotection from abuse and restraining orders are civil
really aren't "me" because "me" is my age with mymatters - not criminal. Ask the wrong question and
middle initial. Unfortunately I had to then learn thereeven a good answer could put someone in jeopardy.
are 9 "me"s in the country with my first name,3. A Full Check on a Person is Only Half of What is
middle initial and last name, who are also within 2Needed
years of my age. Since then I no longer hope forPeople's lives are webs of relationships with family
unique, now I just hope that all of those "me"s haveand friends. It does little good to perform a
good credit and pay all of their speeding tickets.background check on only the daycare provider
Coincidences, and lack of coincidental data, can easilywhen her husband is a registered sex offender.
make two people look like one, split one person into4. No Guarantee - No Deal
two, or link two unrelated people. I have seen entireYou should not have to pay for incorrect or
family trees linked because John Doe's mom is Janeoutdated information. You don't pay for shoes first
Doe who lives 200 miles away, but John is linked to aand then see if they have the style and size you
second Jane Doe who is only 50 miles away.need. Finding people and background checks should
The James Browne Effectbe no different except that you may need to pay
Consider a fictitious family: James Robert (Dad) andthe investigator some small fee for the effort of
Joan (Mom) along with their sons James Robert Jr.trying.
and Ronald John. Now imagine a bucket filled with 1005. Never Give Them Financial Information
of their public records you need to match with theIt amazes me when people know I have access to
correct person. The names on those records aremost if not all of their personal records and then turn
Joan, James, Robert, Bert, Jim, Bob, Jim Bob, John,around and want to give me their credit card or
Jack, Ronald, Ron, Ronny, Bobby, Johnny, Jimmy,other banking information. The company that
Jay, JR, RJ and Butch. To confuse things more, halfmaintains access to both is asking for an identity
of the records have the last name "Brown" and thetheft nightmare.
other half "Browne". One more thing - the father'sÂ
Uncle Ron Browne shared the same address for 5I hope this helps you more fully understand the
years and now lives a block away.situations surrounding background checks.